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Federal Communications Commission



Small business owners: Share your story

March 3rd, 2010 by Jenny Hou

We are calling all small business owners to share your stories about how broadband has helped you.

Our upcoming Plan will provide recommendations with an aim of increasing broadband access for the small business community. Please tell us your story so we can improve the lives of entrepreneurs with this technology.
 
Share yours in the comments below! If you’re on Twitter, you can also tweet your story using #smbizBB.

4 Responses to “Small business owners: Share your story”

  1. Brett Glass says:

    We're a small, entrepreneurial business -- an ISP. In fact, we were the world's first WISP, or terrestrial wireless ISP, and have been deploying high speed Internet to unserved areas for more than 18 years. We have therefore been directly involved in hundreds of stories in which small businesses were helped by being connected to the Net -- from a furniture factory located in a remote area near the forests that provide its wood, to a horse ranch which we've helped to auction horses via the Net, to an engineer who designs parts for automobiles all over the world from his house in a canyon far from town, to a breeder of world famous rodeo bulls. The stories are wonderfully varied, but they all have one thing in common: we've brought broadband to these businesses and the areas that surround them at the lowest cost per square mile of any type of terrestrial service.

    The FCC can help us, and our many colleagues, to create more wonderful success stories by providing us with access to spectrum (which is now effectively reserved for large companies only by a dysfunctional auction process); by helping us obtain access to the Internet backbone at reasonable rates (we have three nationwide fiber backbones crossing our area, none of which will provide us with access, and the ILEC is charging exorbitant "special access" rates); and by forebearing from burdensome regulation such as that proposed in the "open Internet" NPRM. We're not waiting for a broadband plan; we're rolling out broadband right now. But a plan that facilitates what we do could certainly allow us to do more, better, faster -- and to provide better service to the people we reach.

  2. Mike says:

    Owner of a small computer company. Trying to do updates and download drivers for customers PCs on dial up would take forever - my DSL is about 60x faster than my dial up ever was. That is the difference in 5 minutes and 5 hours - very significant.

  3. Nancy says:

    My husband and I run a six-room B&B. We can't imagine how we would pay for advertising that would garner as many customers from as far away as we can reach with the internet. We also do our banking & purchasing via internet.

    When we had dial-up previously, it was painful & subject to lots of drop-offs. Now with the broadband, we can take online classes and reduce our driving by holding on-line meetings. This makes a big difference in a rural area where you might have to drive 120 miles round-trip.

    Much of our Chamber of Commerce work is done simply by exchanging files and photos online - it doesn't matter if the person is out of the country.

  4. Megan Tady says:

    Here's a compelling photo essay about small businesses in Western Massachusetts who rely on the open Internet: http://www.savetheinternet.com/small-business-photo-essay.

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