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Federal Communications Commission



Business Broadband Survey Data Note

November 29th, 2010 by Steven Rosenberg

Broadband is transforming the way businesses – large and small – function, communicate and grow. Always-on broadband connections enable e-commerce, facilitate fast business- to-business transactions, allow transfers of large amounts of data around the world, and make it possible to connect offices across the globe.

To understand more about the business broadband market, we conducted a survey of 3,506 American managers, owners or IT directors at businesses with 5 or more employees.  The survey focused on the different kinds of broadband connections businesses subscribe to, the ways businesses use broadband, attitudes toward broadband-enabled applications, and potential barriers to adopting the technology. 

The survey finds that nearly all businesses report having a broadband Internet connection in at least one location (95%).  Businesses most commonly use their broadband connections to buy products and supplies online, for research and online advertising. The results also indicate that most businesses (85%) are not planning to upgrade to faster speeds in the next year, with cost listed as a leading reason not to upgrade. For those businesses that are planning to upgrade, running new applications and improving communication with customers were the most cited reasons for doing so.

The FCC continues to focus on the role of broadband in stimulating private investment, creating jobs, and supporting our global competitiveness. The results of the survey released today will help the Commission ensure that it has the right policies in place to help achieve those goals.

Read the survey results.

3 Responses to “Business Broadband Survey Data Note”

  1. Guest says:

    It's no surprise 95% of businesses have broadband. In this day and age effective communication is very imperative if one is to succeed in any type of business. And it's about time should I say. After all, we are in the 21st century...lol..

    infojenie.

    http://www.myshoppingjenieblog.blogspot.com

  2. Guest says:

    I wish I could get broadband internet in my location in East Tn. I only have dial up and it's for the most part, useless! Yes this is 20010 and things should be better.
    Jonathan

  3. Overtake Me says:

    Wireless internet connection is more better that wired because its more convenient to use,,, but i think the only problen on it is the connection coz sometimes the net connection slow.

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